SM5 by Heledahn is an online store of high quality 3D models.
When a customer buys or downloads one or more of our products in our online store, recognizes the validity of this license (“License”). Using the site http://SM5byheledahn.com/ (“Site”) or any SM5 by Heledahn products you are automatically agreeing to follow and be bound by this License.
“Content” means all SM5 by Heledahn products, including free and promotional products and all the files that accompany products, such as textures or images.
SM5 by Heledahn may revise and update this License at anytime and without notice.
All the contents belong to SM5 by Heledahn. None of these rights are assigned or transferred to the end-user.
The original manufactured products under a brand name and its design are the property of their respective owners. SM5 by Heledahn does not own or license any other-party intellectual property.
You are solely responsible for determining the need for and, if appropriate, obtaining any needed other-party clearance, consent, or release to use any other-party intellectual property in your projects.
Any SM5 by Heledahn content is the property of SM5 by Heledahn and can be used in your private or commercial projects as you need. The usage limitations are the following:
- Content can not be distributed, sold, assigned, transferred or otherwise redistributed in our original format or in any other format from which any original product, or any part of it can be separately exported.
- Content can be modified in any way in order to conform to your needs, however any such modifications are still derivatives of the original and can not be sold or distributed as your own.
- Content can be used only if one of the following applicable: It was bought by you via SM5 by Heledahn; it is free and was downloaded from SM5 by Heledahn; it was granted to you by SM5 by Heledahn for promotional or other purposes.
All products are delivered via electronic downloads.
As soon as order is approved you will be redirected to a page with the download link. You will also receive this link on the e-mail you provided during checkout. The link is available for a period of 365 days.
If for some reason you didn’t receive the email with your link, or you couldn’t manage to download the purchased content, please contact us and we will send you a new link.
Since SM5 by Heledahn is offering non-tangible, irrevocable goods we do not issue refunds once the order is completed and the product is sent.
As a customer, you are responsible for understanding this upon purchasing any item at our Site. We only make exceptions with this rule on the following reasons:
- Double purchase: if you purchased some product twice due to unknown issue of the payment system or by any other reason.
- Download issues: If you have trouble downloading the products, please contact us and we will quickly send you a new link, or the product as an email attachment.
- Irreparable defects, missing textures, files, etc. Although all the products are thoroughly tested before release, unexpected errors may occur. In this case we may send you a download link with the missing or fixed files.
Requests for a refund are accepted within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund.